Umbrella Locksmith Service

Reviews

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  ★☆☆☆☆ Alioune Sonko December 18, 2018

  This is the worst business I've ever been to. I wish there was less than a star to give. I'm not the type that would write reviews, mostly if they're for negative experiences but this one needed to be on the records. Please read the following story. This happened today, Tuesday, December 18th. As soon as I walked in, the guy gave me an attitude, which I ignored. Another person helped me. I got to the padlock, I realized the key he gave me was thicker. I return to them a bit more than an hour later and find the same guy who originally gave me an attitude. He checked a few keys and tells me that he would need to see the padlock to help me. I come back with the padlock. He tries more than 7 blank keys and tells me "I can't help you. We don't have this key." He was visibly upset that I asked him (nicely) about the key set on the side. He responded to me that they "don't suggestions from the customer" because they have been doing their job for a long time. Ridiculous!

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  ★★★★★ Andrew Dintenfass July 19, 2018

  I needed a replacement padlock for an exterior gate for a parking lot with non duplicable keys. Twenty different parties use the lot. I was originally considering ways to upgrade the existing padlock that was ten years old. Ami wisely advised me that the correct route would be to purchase a new lock with computer coded keys. The new setup functions beautifully and is vastly superior in every respect. I am extremely happy with the results as are the other users.

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  ★★★★★ Michael Wilson October 20, 2018

  We used Umbrella Locksmith to install a new lock in our apartment front door. Fast, efficient, and friendly service !

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  ★★★★★ Kathleen Donnelly May 18, 2018

  My lock cylinder broke with the key stuck in it and they were able to come within a few hours. The job was done quickly and at a reasonable cost. The tech was very polite and professional. I was also able to get additional keys made at the same time.

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  ★★★★★ Judith Agisim December 21, 2017

  Umbrella Locksmith has been my “go to” locksmith for the past 35 years. The owner, Ami, is the most accommodating, nicest and professional locksmith I have ever known. His locksmiths have come to my aid in the middle of the night when I’ve lost my keys, to open the door and replace the keys without my having to pay for an expensive new lock. Throughout the years, he has fixed damaged locks, installed various types of locks -always efficiently and courteously. Ami has also given me the best advice regarding the best home safes, which he also sells. I highly recommend Umbrella and consider it the best locksmith in NYC! Judith A.

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